Shipping

SHIPPING AND DELIVERY

All international orders are shipped insured via UPS and FedEx from our workshop in Mexico. Orders over $500 USD are elegible for free international shipping. 

All Domestic orders in Mexico are shipped via Redpack or FedEx with special rates. 

Shipping Costs

  • Mexico $5 USD for standard shipping $15 express shipping
  • USA & Canada $35 USD
  • Rest of the World $50 USD

Shipping Information

You will receive a confirmation email after your order has been placed. Most of our pieces are made to order and take about 10 business days to finalize. Once your order is ready  you will receive an email with the shipping information including a tracking number. Please allow 5 to 10 business days to receive your order after it has been dispatched. 

Bespoke orders take 5 to 7 weeks to dispatch.

We keep a limited stock. Stock orders will be dispatched 1 to 3 days after you have placed your order. When your order is placed you will be notified you have purchased a stock piece and a confirmation email once your order is dispatched.

Taxes

    All our pieces sent to Mexico include  a 16% IVA cost. Pieces sent outside of Mexico will not include this cost. Prices do not include service, payment and delivery charges. Upon delivery, the customer is obliged to pay customs, duties and other applicable taxes.

    Customs regulations vary from country to country, so the customer should contact their local customs office for further information.
    Many countries have a threshold where no tax is charged if the order value is below certain amount. You can research the phrase “jewellery import tax in [your country]” to find out more.